Frequently Asked Questions
Find a little guidance for your Acacia products, from essential oils and aroma diffusers to diffuser jewellery.
Ultrasonic Diffusers
What is an ultrasonic diffuser and how does it work?
A diffuser is used to release essential oils into the air. An ultrasonic diffuser uses water and electricity to create vibrations (ultrasonic waves), releasing pure, essential oil molecules quickly into the air through a fine, cooling mist.
The ultrasonic diffuser does not use a direct or open flame like burners, so you can enjoy aromatherapy benefits in the comfort of your home or office. It’s a light, portable device which is simple and easy to use. Simply refill the water, add a few drops of oil and use over and over again.
How many drops of oil do I use in a diffuser?
Follow the guidelines provided in the instruction manual of your diffuser as amounts may vary depending on its size. Also refer to the product information of the essential oil you are using as an indication of the number of drops. As our essential oils are highly concentrated and potent, we suggest using the minimal amounts recommended before adjusting to your preferences and needs. The strength of the aroma also depends on the size of the room. A larger room will require slightly more essential oil.
Are your diffusers BPA-free?
Yes, our diffusers are made from BPA-free plastic. We use only safe and non-toxic materials for our aroma diffusers.
Is it safe to leave the diffuser unattended?
Our diffusers switch off automatically when the water runs low, so you can enjoy them as you drift off to sleep. As with any electrical appliance, place it on a flat surface out of reach of children and pets.
Will I get the same strong aroma as that from a scented candle or air freshener?
The strength of the aroma will depend on the size of your diffuser and room. If you’d like a stronger aroma, use more oil drops or use the diffuser in a smaller room.
What’s the difference between a diffuser and a conventional oil burner?
No heat is used in our ultrasonic diffusers, meaning that essential oil molecules are not damaged or modified when being dispersed. Instead, the power of essential oils is retained in the form of a cooling mist. Our ultrasonic diffusers also use no flame and switch off automatically when the water runs low.
Do your diffusers work like humidifiers?
Our diffusers only disperse a light, aromatic mist over a small area. While the functionality is similar to what a large capacity humidifier does, it cannot replace it.
Can I use essential oils of another brand with your diffuser?
Yes, other pure essential oils can be used in the diffuser. The diffuser’s function is to disperse oil and water molecules into the air. However, we highly recommend our essential oils as they are blended harmoniously for a beautiful scent, so you can enjoy a calm, delightful moment at home.
How do I care for my diffuser?
Clean your diffuser every few days so that it works efficiently and to remove oil residue. Empty or replace the water in the reservoir daily to avoid mould. See here for more detailed instructions.
Can I run the diffuser without turning on the light function?
Yes. All our diffusers can be used without the light.
Are the diffusers covered by warranty?
Acacia Aromatherapy provides a one-year warranty from the date of purchase if faults or malfunction occur under normal operations and users have followed the suggestions of the instruction manual. Please contact us if you need help at hello@acaciaaromatherapy.com.au.
Essential Oils
Are Acacia essential oils pure and natural?
Yes, all our oils and blends are 100% pure and natural. Our essential oil blends are created to help you set the mood, from calm to uplifting. They are not diluted or contain carrier oils. We stock only 100% pure essential oils which can be traced directly to its botanical origin.
What’s the difference between fragrance oils and pure essential oils?
Most fragrance oils are synthetic chemical scents. They are cheap and used in cosmetics, as food flavours and in perfumes.
Pure essential oils originate from plants and are distilled using steam or cold pressing. They do not contain any vegetable oils or synthetic compounds. The oils are 100% natural.
What is an essential oil blend?
Essential oils are powerful chemical compounds extracted from plants. An essential oil blend consists of two or more oils that complement each other to create a unique, harmonious aroma. Each blend is made for a moment or mood, such as winding down before bed or a calm moment in a busy day.
Can I use the oils on my baby or while pregnant?
Some essential oils are not recommended for pregnant or breastfeeding women and are unsuitable for babies. Please check the relevant product information and consult your health professional before use.
Are the oils harmful to household pets?
The suitability of essential oils for household pets vary with each oil and the type of pet. We do not recommend topical application unless otherwise directed by a veterinarian or animal care specialist as some oils may be toxic to pets. When diffusing, only use oils as directed and consider lowering the dose. Generally, ensure there is sufficient ventilation and that your pet can move out of the room if uncomfortable. Never leave oils open and in reach of pets.
How do I use the oils for a massage?
Add 2 to 3 drops of a suggested Acacia essential oil per 10mL of base oil or massage oil for a general, wellbeing massage.
How should I dilute essential oils use on the skin?
Carrier oils are needed as pure essential oils may be too strong to be used directly on the skin. Common carrier oils include jojoba, coconut, grapeseed and almond oil. The dilution ratio varies according to the purpose and the type of oil used. Please refer to the individual oil product information and our dilution guide here.
How long will one bottle last?
There are approximately 200 drops of oils in a 10mL essential oil bottle. Using 4-5 drops per use, one of our 10mL bottles will last around 40-50 uses.
Where do I store my essential oils?
Store your essential oils upright, in a cool dark place out of direct sunlight and with little temperature variation. It is recommended to store the oils at below 30 degrees Celsius.
Can my skin be exposed to the sun after using essential oils?
Some citrus essential oils can cause photo-sensitisation of the skin, making your skin more susceptible to UV radiation. When using a photosensitive oil on the skin, avoid exposure to sunlight for at least 12 hours after use. If unsure whether an oil is safe to apply to skin before sun exposure, please check the individual oil product information for an indication.
Diffuser Jewellery
What is diffuser jewellery and how does it work?
Diffuser jewellery combines beautiful accessories with aromatherapy on the go. Acacia’s diffuser necklaces and bracelets use absorbent cotton pads, natural lava beads or rosewood beads to gently release your favourite essential oil aromas throughout the day. It’s a lovely way to enjoy aromatherapy wherever you go, and a natural alternative to traditional perfume for those who prefer botanical fragrances.
How do I use an essential oil diffuser necklace or bracelet?
Simply apply a drop of your favourite essential oil to the cotton pad, lava bead or rosewood bead. Allow the oil to absorb before wearing. Enjoy your own natural signature scent and a little moment of aromatherapy wherever life takes you.
How long does the scent last in diffuser jewellery?
The fragrance can last throughout the day, depending on the essential oil, diffuser material and surroundings. When the aroma begins to fade, simply refresh it with another drop of essential oil.
Can I change essential oils in my diffuser necklace or bracelet?
Absolutely! Change your fragrance to suit your mood, outfit or occasion. For cotton pad jewellery, replace the pad when switching scents. For lava bead or rosewood jewellery, allow the previous aroma to fade before applying a different essential oil.
Which essential oils are best for diffuser jewellery?
Floral and aromatic essential oils make lovely natural alternatives to perfume. Try lavender, geranium or Acacia’s beautiful blends, including Love, Stress Release, Unwind, Blissful Moment, Relax Me and Delightful Calm. From soft florals to comforting aromas, discover a scent that feels uniquely yours.
How do I clean and care for my diffuser jewellery?
Keep your diffuser jewellery dry and remove it before showering or swimming. Gently wipe metal surfaces with a soft cloth, and avoid soaking natural beads. For more tips on keeping your favourite pieces beautiful, read our Diffuser Jewellery Care Guide.
Is diffuser jewellery a good gift?
Absolutely! Aromatherapy necklaces and bracelets make thoughtful gifts for birthdays, Mother’s Day, Christmas or any special occasion. Combining beautiful jewellery with a personalised natural fragrance, they’re a lovely way to share a little moment of joy.
Still have a question?
We’re always happy to help. Send us a message and we’ll get back to you.
